Notice Regarding Year-End and New Year Support Holiday

12/26/2025
Notice Regarding Year-End and New Year Support Holiday

Thank you for playing GensoKishi Online.

Please be advised that our support services will be unavailable during the following period due to the year-end and New Year holidays.

■ Support Holiday Period
December 27, 2025 (Sat) – January 4, 2026 (Sun)

Any inquiries received during this period will be handled sequentially starting from January 5, 2026 (Mon).

Regarding issues such as delayed or pending transactions, while support responses will be limited, we will continue to monitor the system periodically during the above holiday period and make adjustments as needed. We kindly ask for your patience while we address such matters.

Please note that inquiries may be particularly busy after the holiday period, and responses may take some time. Thank you for your understanding.

We sincerely apologize for any inconvenience this may cause and appreciate your continued support and cooperation.

◆GensoKishi Online Community
Official Website:  https://genso.game/
X(Twitter):  https://twitter.com/genso_meta
Discord:  https://discord.gg/gensometaverse
LINE:  https://lin.ee/fRx2vvE
Telegram(English):  https://t.me/gensometamain
Telegram(Chinese):  https://t.me/gensometazw
Telegram(English):  https://t.me/gensometajpn
YouTube: https://www.youtube.com/channel/UCMi4wGMEWgC9VVps8d_NLDA