Frequently Asked Questions
Here are the questions we are asked most often about GENSOKISHI ONLINE.
You can start playing with just a game account, without connecting a wallet.
A wallet is needed when you import NFTs (gear and items) into the game, export them out of the game, or buy and sell NFTs on the GENSO Marketplace.
See "How to use GENSOKISHI" for how to set up a wallet.
M and R are points used inside the game. Please check the purchase screen in the game for how to buy them and for their prices.
They can be used for various in-game services, such as enhancing and repairing gear or drawing Gacha.
M and R are not NFTs, so they cannot be imported to or exported from your wallet.
It is a membership service that gives you various benefits while it is active. It is used in units of 30 days, and there are three plans: "Bronze", "Silver" and "Gold".
See the "VIP Subscription" page for details. For the price, the payment methods and the benefits of each plan, please check the VIP Subscription screen in the game.
The new GENSOKISHI ONLINE does not offer the use of MV or ROND tokens in the game, MV staking, or the scholarship system for fashionable equipment NFTs.
The points used in the game are M and R.
How points held in the previous service will be handled will be announced through our official announcements.
First, access the GENSO Marketplace and connect with the wallet address that holds the NFT.
Select the NFT type and open My Inventory to see the list of NFTs you own.
Choose the NFT you want to sell, press the sell button, enter the sale price (USDT) and other details, and the NFT will be listed.
There are two kinds of fashionable equipment NFTs: V1 "GensoKishiOnline" and V2 "GensoKishiOnline.v2".
Switch the pull-down menu on the import screen and select the one that matches the NFTs you own.
If your V2 NFTs are not shown, please make sure that "GensoKishiOnline.v2" is selected.
Open "Option Settings" from the settings icon on the character selection screen, and you will find an "External Wallet" tab.
You can re-link your wallet from "Change to a different address" on that tab.
If you log in, press the game start button, and are returned to the login screen, your device may be short of memory or may not meet the required specifications.
In that case, closing apps running in the background to free up memory may allow the game to start.
For other symptoms, please send us the details and screenshots that show where you cannot log in, and we will investigate.
If fashionable equipment is grayed out, one of the following is likely:
- You do not have enough M for the enhancement
- The equipment is still equipped in one of your sets
In GENSOKISHI, items equipped on a character before a job change remain equipped, so your gear switches immediately when you change jobs.
Because of this, if gear is still equipped on a job other than the one you are currently using, it is treated as equipped and cannot be deposited in storage.
Sorry for the inconvenience, but please switch to the other job, unequip the item on that character, and try again.
In GENSOKISHI, the same map is duplicated so that many players can use it.
There are multiple copies of the same map, such as Outset Plains 1, Outset Plains 2 and Outset Plains 3. The map you are placed on when you create your character is chosen at random, so if you cannot find your friend's account, you are most likely on a different copy of the map.
After an hour or two of play, you will be able to access a map called Elrond Castle Town. When entering it, you can choose which copy to connect to (Elrond Castle Town 1, Elrond Castle Town 2, and so on) for the first time. Select the same number as your friend and you will be able to play together from then on.
