[September 26] Regarding Known Issues

9/26/2025
[September 26] Regarding Known Issues

Thank you for playing Gensokishi Online.

We sincerely apologize to our users.

Currently, the following issues have been confirmed, and we are investigating them for fixes:

  • On the iOS app version, the game becomes unresponsive after entering text in the chat.
  • After watching an advertisement, pressing the “Claim Reward” button causes the game to freeze, preventing the reward from being received.
  • Since the September 25 update, overall game performance has become noticeably slower.

We are urgently working to resolve all of these issues. We apologize for the inconvenience caused to all players and kindly ask you to wait for the upcoming app update.

Once again, we deeply apologize for the trouble caused, and we appreciate your continued support of Gensokishi Online.

◆ GensoKishi Online Community

Official Website:  https://genso.game/
X(Twitter):  https://twitter.com/genso_meta
Discord:  https://discord.gg/gensometaverse
LINE:  https://lin.ee/fRx2vvE
Telegram(English):  https://t.me/gensometamain
Telegram(Chinese):  https://t.me/gensometazw
Telegram(English):  https://t.me/gensometajpn
YouTube: https://www.youtube.com/channel/UCMi4wGMEWgC9VVps8d_NLDA