Addressing issues related to NFT & FT Imports
We currently have issues where some users are not able to process their import requests. We apologize for any inconvenience this may have caused.
For users who are currently facing the import issues listed below, please contact our support team via email to receive individual support:
[We are currently aware of the following issues]
- NFT imports: unable to proceed from the data processing screen
- NFT / FT imports: after importing various NFT / FT into the game, the imported items do not show up within the game
[Please send a support request to the following email address]
Please make sure to include the following information to ensure that your inquiry is handled smoothly. Please also note that due to the large number of inquiries we are currently receiving, it may take up to 24 hours for us to reply to you.
(1) Your wallet address linked to the game
(2) Transaction hash information (If you are not aware of what this information is, we will process your support request with the information provided in (1).
Thank you for your continued support of the GensoKishi project.
◆ GensoKishi Online -META WORLD- Community
Official Site : https://genso.game/
Twitter : https://twitter.com/genso_meta
Discord : https://discord.gg/gensometaverse
LINE : https://lin.ee/fRx2vvE
Telegram（English） : https://t.me/gensometamain
Telegram（Chinese） : https://t.me/gensometazw
Telegram（Japanese） : https://t.me/gensometajpn
YouTube：https://www.youtube.com/channel/UCMi4wGMEWgC9VVps8d_NLDA
Gensokishi Online will continue to provide cryptogame enthusiasts with updates on this project.
Stay tuned here to get the latest on GensoKishi Online!